Case study Our product · AI agents

Aivastark AI sales agent

An AI agent that answers customers on your website, Instagram, WhatsApp, Messenger, Telegram and email — and puts every conversation in one team inbox. Trained on your own content and live in under five minutes.

80+ languagesanswered automatically
6 channelsone team inbox
Under 5 minto go live
Aivastark website on desktop and mobile
Product
Our own — Aivastark
Industry
AI customer support & sales
We built
Web app, widget, channels & mobile inbox
Core technology
React · Supabase · Postgres + pgvector · Expo
  • 250+serverless functions
  • 390+database migrations
  • 1,000+automated test files
  • 80+languages

See it liveaivastark.com WordPress plugin Shopify App Store Google Play

The brief

The problem to solve

Customers ask at midnight — and no reply means no sale. Small teams have had to choose between a generic chatbot and months spent building their own AI. Aivastark gives them an agent that knows their business and answers on every channel, without the build.

Built forShoppers & visitorsSupport & sales teamsBusiness ownersDevelopers

Objectives

  1. Answer customers on every channel, any time
  2. Learn the business from its website, documents and catalogue
  3. Take real actions — orders, returns, bookings — with the customer’s consent
  4. One inbox for every conversation, with a clean hand-off to people
  5. Score leads so the team knows who to call first
What we built

One agent, every channel

Customers talk to it anywhere; the team works from one inbox; owners train it and connect their tools.

Aivastark answering a shopper in Roman Urdu on a store website (demo store)
  • Every channelWebsite widget, Instagram DMs, WhatsApp, Messenger, Telegram and email.
  • 80+ languagesReplies in the language the customer writes in — Urdu and Roman Urdu included.
  • Voice notesVoice messages are transcribed and answered in text.
  • Orders & returnsLook up an order, change an address or start a return — after the customer confirms.
  • BookingsBooks on Google Calendar or Cal.com, or sends a Calendly link.
  • Add to cartFinds products and adds them to the cart, ready for checkout.
Aivastark team inbox — every channel in one place (demo data)
  • One inboxEvery channel in one place, updating live.
  • Take over, hand backStep into any chat, then hand it back to the agent.
  • Why this answer?A drawer shows the passages behind each reply.
  • Tickets with SLAsTurn a chat into a ticket and track it to done.
  • Lead scoringHot, Warm or Cold, scored 0–100 — score 65+, call these first.
  • Mobile inboxReply to and claim chats from your phone, with push notifications.
Aivastark tools — Google Calendar, Calendly, Cal.com, Shopify, WooCommerce, Zendesk and MCP servers
  • Learns your businessCrawls your website and reads PDFs, documents, FAQs and your product catalogue.
  • Tools & actionsShopify, WooCommerce, Google Calendar, Cal.com, Calendly, Zendesk and more.
  • MCP & custom APIsConnect your own MCP servers and API tools.
  • Answer gapsSee the questions it couldn’t answer — and teach it.
  • Visitor LenzAnalytics on who is on your site and what they do.
  • Your brandMatch the widget to your brand and set the agent’s persona.
WordPress · Shopify · code

Install anywhere

One script tag — or a plugin for the platform a business already uses.

5 core features
  • WordPress pluginInstall from the WordPress plugin directory.
  • Shopify appAdd it from the Shopify App Store.
  • Google Tag ManagerA ready-made GTM template.
  • Signed-in helpA signed user identity lets the agent help with a customer’s own account.
  • Runs on our productsLive on Pakistan LawBot, AITube and pixelpk.com.
How it works

Live in under five minutes

The setup Aivastark is built around — no developer needed.

STEP 01

Add your website

Aivastark crawls it and builds the knowledge base.

STEP 02

Add documents

PDFs, documents, FAQs and your product catalogue.

STEP 03

Set the persona

Brand colours, tone and what the agent may do.

STEP 04

Install

One script tag, the WordPress plugin or the Shopify app.

STEP 05

Connect channels

Instagram, WhatsApp, Messenger, Telegram and email.

Architecture

How the system fits together

Every channel runs through one shared turn engine, so answers and guardrails match everywhere — and each business’s data is isolated in the database.

Apps
Website widgetVanilla JS · Shadow DOM
Social & messagingInstagram · WhatsApp · Messenger · Telegram · email
DashboardReact · Vite
Mobile inboxExpo · React Native
Server
One turn engineSupabase Edge Functions — retrieval, tools and guardrails for every channel
Data & services
KnowledgePostgres + pgvector
RealtimeLive inbox and typing indicators
Commerce & calendarsShopify · WooCommerce · Google Calendar · Cal.com
HostingVercel
Challenges

Building an agent people trust

01

Same answer everywhere

ChallengeSix channels could mean six different bots.

How we solved itOne shared turn engine answers every channel with the same knowledge and guardrails.

02

Actions without surprises

ChallengeAn agent that can change orders must never act on a guess.

How we solved itAddress changes, returns and cart actions run only after the customer confirms — and refunds stay with people.

03

Answers you can audit

ChallengeTeams need to see why the agent said something.

How we solved itA “Why?” drawer shows the exact passages behind each reply.

04

Many businesses, one platform

ChallengeEvery business’s data must stay its own.

How we solved itPostgres row-level security isolates each organisation’s data.

Product tour

Aivastark, in action

The launch film, and Visitor Lenz analytics.

The Aivastark launch film
Visitor Lenz analytics (demo data)
Visitor Lenz analytics (demo data)
Technology

The stack

Proven, well-supported tools — chosen so the platform is easy to run and to extend.

  • ReactDashboard
  • TypeScriptWeb, functions & mobile
  • ViteBuild & pre-rendering
  • Tailwind CSSStyling
  • SupabaseDatabase, auth, realtime & functions
  • PostgreSQLKnowledge base (pgvector)
  • VercelHosting
  • ExpoMobile inbox
  • ShopifyStore actions
  • WhatsAppWhatsApp channel
  • StripeBilling
  • SentryMonitoring
The latest

Agents that act, not just answer

Support is moving from chatbots that reply to agents that take real actions — carefully. Aivastark is built for that shift.

40%

of enterprise apps will have task-specific AI agents by the end of 2026, up from under 5% in 2025.

Gartner, Aug 2025
10 : 1

AI agents will outnumber human sellers ten to one by 2028.

Gartner, Jul 2026
Standard now

What’s changed — and how we use it

  • Actions with consent

    Orders, returns, bookings and carts — only after the customer confirms.

  • Every channel, one brain

    One engine behind web, social, messaging and email.

  • Open with MCP

    Bring your own tools through the Model Context Protocol.

  • Leads, ranked

    Hot / Warm / Cold, 0–100 — score 65+, call these first.

  • Built for small teams

    Your 24/7 sales rep. Free plan, no card.

Live today: Aivastark answers customers for businesses — and runs on Pakistan LawBot, AITube and this website. Try Aivastark free

Let’s talk

Want an AI agent working for your business?

Tell us who will use it and what it must do. We’ll map the first release, the stack and the right team — in a free 30-minute strategy call.